top of page
Hiking at Plitvice Lakes NP

AVH Help Center: Answers to Your Questions

Hotel reservation at AVH- Plitvice Lakes is easy! Select  Rooms / Rates.     

For groups travel (14-20 persons) select  Group Reservation  to get in touch for a special offer. 

Need help to conclude your reservation, contact us on Live chat, WhatsApp, or Email.

No, we believe in transparent pricing and ensuring your stay is as comfortable as possible.

Do I have to pay Destination Tax?

Yes, a City Tax of approx. Euro 2./person/night is required.  Kids under 12 years are exempted.

What is your cancellation Policy?

We have a FLEXIBLE cancellation policy. Free cancellation up to three weeks to check-in date.  Please refer to our website or booking platform for more information.

Can I have an Event / Party ?

Yes, we allow birthday parties, family get-together, friends reunion, bachelor's party, team building, Yoga retreat, Landscape painting masterclass, group glamping, school camping ...

Are Pets Allowed ?

Yes, we have option for man's best friend. See our  Booking Policy for additional information regarding pets.  Pet Fee is 15Euro/stay.

Is Smoking allowed ?

We have designated smoking area. Smoking is not allowed inside the rooms.

Visit on our website for fun activities to do and interesting places to visit near AVH- Plitvice

What is the Check-in and Check-out time?

Check-in is from 1 - 6 PM, and check-out is at 10 AM.    Late check-out request can be accommodated when there's availability without additional charges.  Late check-in request need to made in advance while booking.

bottom of page